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Online Service Information
What is Online Service Information
Online service information is an alternative for our customers who are looking for cost effective auto repair information - but still want it direct from the manufacturer and delivered by the name you've come to trust - Helm.

Factory authorized information is 100% complete as compared to the rewritten competitors. This means more information for more accurate repairs.

Online subscriptions include: Workshop, Wiring, Powertrain Control/Emissions Diagnosis (PC/ED) and Technical Service Bulletins (TSBs) direct from Ford Motor Company to service Ford, Lincoln and Mercury vehicles.

Value of Factory Authorized Online Service Information

  • Factory Authorized Service Information is more complete and accurate than any other product available on the market today!
  • Timely and affordable access to updated and complete service information.
  • How Do I Order Online Service Information?

  • To begin, use the search criteria in the left navigation bar, enter the year and model you are looking for. (online service information is available for 1996 through current model year)
  • Select a subscription option - 72 hour, 1 month or 1 year.
  • Note minimum system requirements as outlined in this document - PTS Technical Requirements.
  • Add the item to your basket and continue with the checkout process.
  • You will receive an activation email where you will create a username and password.
  • Submit the information and your subscription begins immediately.
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